Spring, Tx. April 28, 2026: The American Heart Association is recognizing Harris County ESD 11 for this award due to a commitment to offering rapid and research-based care to people experiencing the most severe form of heart attacks and strokes, ultimately saving lives.

“This is the third year we have been awarded Mission: Lifeline at the gold level from The American Heart Association and we couldn’t be prouder,” says Harris County ESD 11 CEO Jordan Anderson.  “This acknowledgement of our deep commitment to the community means so much to our organization, not just the medics but the folks behind the scenes as well.  From our logistics employees who clean and stock the trucks, to our communications specialists who make sure ambulances are where they need to be to save lives.  We have a wonderful team here and we are so proud they are all being honored this way.”

Mission: Lifeline EMS® is the American Heart Association’s national initiative to advance the system of care for patients with high-risk, time-sensitive disease states, such as severe heart attacks and strokes. The program helps reduce barriers to prompt treatment — starting from when 911 is called, to EMS transport and continuing through hospital treatment and discharge. Optimal care for heart attack and stroke patients takes coordination between the individual prehospital providers and health care systems. The Mission: Lifeline EMS® achievement award focuses on agencies’ on-scene care, bringing to the forefront the collaboration and contributions to patient care for prehospital providers.

About The American Heart Association Mission: Lifeline EMS®

Mission: Lifeline EMS® recognition is the American Heart Association’s program that recognizes prehospital emergency agencies for their quality of care for heart attack and stroke patients. The recognition program focuses on transforming care quality by connecting all heart attack and stroke care components into a seamlessly integrated care system. Key tenets of these systems of care reinforce evidence-based guidelines and measure performance, identify gaps, and engage in quality improvement.

About Harris County ESD 11 Mobile Healthcare:      

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.        

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Spring, Tx. January 20, 2026: Harris County ESD 11 (HCESD 11) has opened another new station in the state’s largest ambulance-only ESD in Texas to better serve the community. Station 601 is located at 8639 Fallbrook Drive in Houston in partnership with Cypress Creek Fire Department. 

“This is the third new 24-hour station we have added in the first month of 2026.  This means faster response times for our community and better coverage,” says Chief Executive Officer Jordan Anderson. “We have partnered with Cypress Creek Fire in Station 601 to strategically position our crews to provide the best and fastest care possible to those we serve in Northwest Harris County.”  

Station 601 joins recently opened stations 602 located at 2900 Cypresswood Drive in Spring and Station 603 at 22310 Springwoods Village Parkway which is also in Spring.   HCESD 11 now has 15 24-hour stations serving our community in addition to the ambulances deployed 24-hours a day from our main campus in Spring.  

About Harris County ESD 11 Mobile Healthcare:  

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas. Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care.   

The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.  

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

When your life is on the line, seconds matter and ensuring all Harris County ESD 11 ambulances are cleaned, stocked and ready to save lives at all times is job #1.

KPRC-TV’s Investigative reporter Bill Simmons recently visited and learned about the innovative and industry-leading methods unique to our deployment department.

From KHOU 11: Join us in celebrating American Heart Month with essential tips to help women prevent heart attacks and recognize early warning signs. Stay heart-healthy and informed.