News - Harris County ESD 11

Harris County ESD 11 Mobile Healthcare Awarded American Heart Association Mission: Lifeline® EMS: Gold Achievement Award for Dedication to Ensuring Access to Best Practices and Life-Saving Care

Spring, Tx. April 28, 2026: The American Heart Association is recognizing Harris County ESD 11 for this award due to a commitment to offering rapid and research-based care to people experiencing the most severe form of heart attacks and strokes, ultimately saving lives.

“This is the third year we have been awarded Mission: Lifeline at the gold level from The American Heart Association and we couldn’t be prouder,” says Harris County ESD 11 CEO Jordan Anderson. “This acknowledgement of our deep commitment to the community means so much to our organization, not just the medics but the folks behind the scenes as well. From our logistics employees who clean and stock the trucks, to our communications specialists who make sure ambulances are where they need to be to save lives. We have a wonderful team here and we are so proud they are all being honored this way.”

Mission: Lifeline EMS® is the American Heart Association’s national initiative to advance the system of care for patients with high-risk, time-sensitive disease states, such as severe heart attacks and strokes. The program helps reduce barriers to prompt treatment — starting from when 911 is called, to EMS transport and continuing through hospital treatment and discharge. Optimal care for heart attack and stroke patients takes coordination between the individual prehospital providers and health care systems. The Mission: Lifeline EMS® achievement award focuses on agencies’ on-scene care, bringing to the forefront the collaboration and contributions to patient care for prehospital providers.

About The American Heart Association Mission: Lifeline EMS®

Mission: Lifeline EMS® recognition is the American Heart Association’s program that recognizes prehospital emergency agencies for their quality of care for heart attack and stroke patients. The recognition program focuses on transforming care quality by connecting all heart attack and stroke care components into a seamlessly integrated care system. Key tenets of these systems of care reinforce evidence-based guidelines and measure performance, identify gaps, and engage in quality improvement.

About Harris County ESD 11 Mobile Healthcare:     

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.       

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Harris County ESD 11 Mobile Healthcare Awarded American Heart Association Mission: Lifeline® EMS: Gold Achievement Award for Dedication to Ensuring Access to Best Practices and Life-Saving Care Read More »

Harris County ESD 11 Medical Director Dr. Jay Kovar Explains: How Plasma Saves Lives

Spring, TX  April 17, 2026: Trauma is the number one cause of death for people age one to 44. In a traumatic event when blood is lost at a rapid rate, chances of survival and recovery improve greatly with the immediate administration of blood products in the field. In this month’s Hey Dr. K! Harris County ESD 11 Mobile Healthcare Medical Director Dr. Jay Kovar explains the importance of ESD 11’s new plasma program.

“Our emergency pre-hospital care now includes the administration of plasma for traumatic calls,” says Dr. Kovar. “This precious resource will save thousands of lives. Supervisor vehicles carry two units of liquid plasma in specialized coolers. Our goal is to respond to a call with a need for plasma within 15 minutes.”

Dr. Kovar is here to answer your questions as well, just call 281-524-7660 for more information. As always, if you are experiencing an emergency, remember to call 911.      
     

About ESD 11 Mobile Healthcare        

ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas.  ESD 11 Mobile Healthcare receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.       

###  Spring, TX April 17, 2026: Trauma is the number one cause of death for people age one to 44. In a traumatic event when blood is lost at a rapid rate, chances of survival and recovery improve greatly with the immediate administration of blood products in the field. In this month’s Hey Dr. K! Harris County ESD 11 Mobile Healthcare Medical Director Dr. Jay Kovar explains the importance of blood products in the field.

   
Dr. Kovar is here to answer your questions as well, just call 281-524-7660 for more information. As always, if you are experiencing an emergency, remember to call 911.      
     

About ESD 11 Mobile Healthcare        

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Harris County ESD 11 Medical Director Dr. Jay Kovar Explains: How Plasma Saves Lives Read More »

Harris County ESD 11 To Host Blood Drive With Gulf Cost Blood Collaboration to Aid New Plasma Program

Spring, Tx. March 23, 2026: Harris County ESD 11 is partnering with Gulf Coast Blood to sponsor a blood drive Monday, March 23^rd from 8:00 AM to 12:00 PM. The event will be held at the Harris County ESD 11 (HCESD11) campus at 18334 Stuebner Airline Road in Spring.   

“Harris County ESD 11 will begin providing life-saving plasma to patients experiencing significant blood loss before they get to the hospital. Plasma will be carried on our supervisor vehicles so we want to partner with Gulf Coast Blood and do our part to source blood for the cause,” says Harris County ESD 11 CEO Jordan Anderson.

EMS has traditionally used IV fluids to treat patients in hemorrhagic shock until they get to a hospital. Starting this week, HCESD11 EMS supervisors will be able to rapidly deliver blood plasma transfusions to stabilize critical patients.  

Community partner Ally Medical Emergency Room is also on hand at the blood drive to support Harris County ESD 11’s efforts to provide lifesaving plasma to trauma patients who need it most.

About Harris County ESD 11 Mobile Healthcare:     

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Harris County ESD 11 To Host Blood Drive With Gulf Cost Blood Collaboration to Aid New Plasma Program Read More »

Harris County ESD 11 Mobile Healthcare Medical Director Dr Jay Kovar Explains:  When Does Chest Pain Mean a Call to 911?

Spring, TX March 3, 2026: Not all chest pain is the same — but some symptoms could mean a heart attack or other life-threatening emergency. Knowing when to call 911 can save a life… maybe even your own.

This month on our continuing Hey Dr. K video series Harris County ESD 11 Mobile Healthcare Medical Director Dr. Jay Kovar is asked by Cynthia Williams, CTE Director for Spring Independent School District what the signs and symptoms are that indicate chest pain is serious enough for a call to 911.

“When your organs are undergoing problems sometimes it’s hard to identify exactly what’s is wrong, particularly in the chest area,” says Dr. Kovar.  “Identifying the vague discomfort, nausea, or shortness of breath its s race against time to get all of those factors corrected.”

To watch the full video click here and subscribe to our You Tube channel:  

 Dr. Kovar is here to answer your questions as well, just call 281-524-7660 for more information. As always, if you are experiencing an emergency, remember to call 911. 

About ESD 11 Mobile Healthcare   

ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  ESD 11 Mobile Healthcare receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.  

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Contact: Miranda Sevcik, Public Information Officer 346-226-8808 

Harris County ESD 11 Mobile Healthcare Medical Director Dr Jay Kovar Explains:  When Does Chest Pain Mean a Call to 911? Read More »

Harris County ESD 11 Experience Coordinator Brian Piatkowski Wins Public Education Professional of the Year

Spring, Tx. March 3, 2026: The Texas Chapter of the National Emergency Number Association (TX NENA) has announced Harris County ESD 11’s Brian Piatkowski as their winner for Public Education Professional of the Year. This distinction is part of the group’s annual Texas NENA awards event held every spring.

“Brian uses his background as a paramedic to work tirelessly all year empowering and engaging with our community,” says Harris County ESD 11 CEO Jordan Anderson. “Brian teaches CPR classes, engages with the public at career fairs, and organizes events where people can tour ambulances learning about emergency medicine and what they can do to keep their families and neighbors safe. We are so pleased he is being recognized for his great work.”

About Texas APCO:

The Texas Chapter of the National Emergency Number Association (TX NENA) is on the forefront of all emergency communications issues. The association serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 500 members throughout the State of Texas from both private and public entities, TX NENA promotes the implementation and awareness of 9-1-1.

About Harris County ESD 11 Mobile Healthcare:      

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Harris County ESD 11 Experience Coordinator Brian Piatkowski Wins Public Education Professional of the Year Read More »

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community

Spring, Tx. January 20, 2026: Harris County ESD 11 (HCESD 11) has opened another new station in the state’s largest ambulance-only ESD in Texas to better serve the community. Station 601 is located at 8639 Fallbrook Drive in Houston in partnership with Cypress Creek Fire Department.

“This is the third new 24-hour station we have added in the first month of 2026. This means faster response times for our community and better coverage,” says Chief Executive Officer Jordan Anderson. “We have partnered with Cypress Creek Fire in Station 601 to strategically position our crews to provide the best and fastest care possible to those we serve in Northwest Harris County.” 

Station 601 joins recently opened stations 602 located at 2900 Cypresswood Drive in Spring and Station 603 at 22310 Springwoods Village Parkway which is also in Spring.   HCESD 11 now has 15 24-hour stations serving our community in addition to the ambulances deployed 24-hours a day from our main campus in Spring. 

About Harris County ESD 11 Mobile Healthcare: 

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas. Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care.  

The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work. 

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community Read More »

Hey Dr. K Winter is Depressing- How Can I Get Help?

Spring, TX January 22, 2026: The holidays are over and no matter how joyful or stressful they were, chances are, January has you feeling down in the dumps. But don’t worry, Harris County ESD 11 Mobile Healthcare Medical Director Dr. Jay Kovar says you are not alone.

“We see an increased number of emergency mental health calls in the late winter months. The cause can be a combination of post-holiday let down, shorter days of sunshine and financial stress, there is even a name for it, Seasonal Affective Disorder or SAD. But it’s important to know emergency resources are available free of charge thanks to the HART Team,” says Dr. Kovar.

“In this month’s Hey Dr. K we introduce you to the Holistic Assistance Response Team. (HART) is a Harris County program created to dispatch 911 directly and other calls to interdisciplinary unarmed, first responder teams that are trained in behavioral health and on-scene medical assistance. The HART program aims to improve community health and safety by quickly providing the appropriate response to community members experiencing homelessness, behavioral health issues, or non-emergency health or social welfare concerns, and to reduce unnecessary law enforcement or hospital-based interventions for non-emergent 911 calls.”

Dr. Kovar is here to answer your questions as well, just call 281-524-7660 for more information. As always, if you are experiencing an emergency, remember to call 911.      

About ESD 11 Mobile Healthcare        

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Contact: Miranda Sevcik, Public Information Officer 346-226-8808 

Hey Dr. K Winter is Depressing- How Can I Get Help? Read More »

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community

Spring, Tx. January 20, 2026: Harris County ESD 11 (HCESD 11) has opened another new station in the state’s largest ambulance-only ESD in Texas to better serve the community. Station 601 is located at 8639 Fallbrook Drive in Houston in partnership with Cypress Creek Fire Department.

“This is the third new 24-hour station we have added in the first month of 2026. This means faster response times for our community and better coverage,” says Chief Executive Officer Jordan Anderson. “We have partnered with Cypress Creek Fire in Station 601 to strategically position our crews to provide the best and fastest care possible to those we serve in Northwest Harris County.”

Station 601 joins recently opened stations 602 located at 2900 Cypresswood Drive in Spring and Station 603 at 22310 Springwoods Village Parkway which is also in Spring.   HCESD 11 now has 15 24-hour stations serving our community in addition to the ambulances deployed 24-hours a day from our main campus in Spring.

About Harris County ESD 11 Mobile Healthcare:

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas. Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care.

The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community Read More »

Spring Fire truck HCESD 11 ambulance in station bay

Harris County ESD 11 Mobile Healthcare Adds Two New 24-Hour Stations to Community

Spring, Tx. January 13, 2026: Harris County ESD 11 (HCESD 11) has opened two new stations in Texas’s largest ambulance-only Emergency Service District to better serve the community. In partnership with Spring Fire Department, we are excited to announce the openings of Station 602 located at 2900 Cypresswood Drive in Spring and Station 603 at 22310 Springwoods Village Parkway which is also in Spring. HCESD 11 now has 15 24-hour stations serving our community in addition to the ambulances deployed 24-hours a day from our main campus in Spring.

“This opportunity was made possible thanks to the hard work and dedication of our crews and Spring Fire Department. These two new 24-hour ambulance stations are designed to give our community more coverage enabling our crews to respond to calls more efficiently and faster,” says Chief Executive Officer Jordan Anderson. “An added advantage is that station 602 is newly renovated with all the bells and whistles and station 603 is a brand new building entirely so our crews will be well taken of as they take great care of our community.”

About Harris County ESD 11 Mobile Healthcare:

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas. Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care.

The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.

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Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808

Harris County ESD 11 Mobile Healthcare Adds Two New 24-Hour Stations to Community Read More »

Hey Dr. K- What Kind of Injuries Are Common in the ER during the Holidays?

FOR IMMEDIATE RELEASE     

ESD 11 Mobile Healthcare       
harriscountyesd11.gov     
Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808    

Harris County ESD 11 Mobile Healthcare Medical Director Dr Jay Kovar Explains:    
What Kind of Injuries Are Common in the ER During the Holidays?

Spring, TX December 22, 2025 : The holidays are full of joy but they also bring a spike in ER visits. From Christmas tree and candle fires to winter frostbite, falls and stress-related issues, our crews see it all.

Harris County Medical Director Dr. Jay Kovar explains in this month’s “Hey Dr. K” video series how to avoid the common problems he sees in ERs during the holidays.

“This month we partnered with Cypress Creek Fire Department to show just how quickly a dried-out Christmas tree can become a blowtorch in your living room. We also address the importance of the proper smoke detector for different parts of your home. Keep your entire family safe this year and watch this video.” 

Dr. Kovar is here to answer your questions as well, just call 281-524-7660 for more information. As always, if you are experiencing an emergency, remember to call 911.    

About ESD 11 Mobile Healthcare      

ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest ambulance-only Emergency Service District in the state of Texas.  ESD 11 Mobile Healthcare receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.     

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Contact: Miranda Sevcik, Public Information Officer 346-226-8808 

Hey Dr. K- What Kind of Injuries Are Common in the ER during the Holidays? Read More »

Ready to make a difference? Join Our Team

Harris County ESD 11 is looking for dedicated professionals to provide compassionate, high-quality emergency care to our community. Be part of a team that values excellence, innovation, and service.

YOUR CARE. OUR PRIORITY.

Harris County ESD 11 Mobile Healthcare Awarded American Heart Association Mission: Lifeline® EMS: Gold Achievement Award for Dedication to Ensuring Access to Best Practices and Life-Saving Care

Harris County ESD 11 Medical Director Dr. Jay Kovar Explains: How Plasma Saves Lives

Harris County ESD 11 To Host Blood Drive With Gulf Cost Blood Collaboration to Aid New Plasma Program

Harris County ESD 11 Mobile Healthcare Medical Director Dr Jay Kovar Explains:  When Does Chest Pain Mean a Call to 911?

Harris County ESD 11 Experience Coordinator Brian Piatkowski Wins Public Education Professional of the Year

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community

Hey Dr. K Winter is Depressing- How Can I Get Help?

Harris County ESD 11 Mobile Healthcare Adds New 24-Hour Station to the Community

Harris County ESD 11 Mobile Healthcare Adds Two New 24-Hour Stations to Community

Hey Dr. K- What Kind of Injuries Are Common in the ER during the Holidays?

Recognized for Excellence

YOUR CARE. OUR PRIORITY.

Ready to make a difference? Join Our Team

Harris County ESD 11 is looking for dedicated professionals to provide compassionate, high-quality emergency care to our community. Be part of a team that values excellence, innovation, and service.