Houston, TX. June 26, 2025: Tuesday night at the regular Harris County ESD 11 Board of Commissioners meeting, the Board approved a motion to make interim Chief Executive Officer Jordan Anderson permanent Chief Executive Officer.

“I have been working at ESD 11 since the doors opened nearly 5 years ago, and I have been privileged to watch our service grow,” says Anderson.  “I am excited to help guide Texas’s largest ambulance-only ESD into the future with the help of our amazing employees who work tirelessly every day to take great care of our community.”

About Harris County ESD 11 Mobile Healthcare: 

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.   

Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Houston, TX. June 23, 2025: Greater Harris County 9-1-1 (GHC 9-1-1) has designated Harris County ESD 11’s (HCESD 11) Dolores Merlos for its high honor of Telecommunicator of the Year for 2024.

“Dolores is a valuable resource for us here at Harris County ESD 11 and an invaluable asset to our community, “says HCESD 11’s Communications Manager Juan Rodriguez.

“Dolores has been a Telecommunicator at ESD11 since July 12, 2021. Dolores is a true pro at what she does with an outstanding commitment to excellence, quick decision-making under pressure, and compassionate communication during emergency calls. Throughout her four years here, Dolores has demonstrated unwavering composure in high-stress situations, ensuring the safety of both callers and first responders.”

GHC 9-1-1’s Telecommunicator of the Year award is presented to an individual telecommunicator in recognition of their exceptional professionalism in the field of 9-1-1 public safety.

About Greater Harris County 911:

Greater Harris County 9-1-1 (GHC 9-1-1) is the largest 9-1-1 system in Texas, providing the 9-1-1 telecommunications and technology infrastructure for 5.8 million residents throughout 49 cities (including Houston) and the unincorporated areas of Harris and Fort Bend Counties. Established in November 1983, GHC 9-1-1 is responsible for administering the 9-1-1 emergency communications and technology infrastructure for cities in and around Harris and Fort Bend Counties and some surrounding areas.

About Harris County ESD 11 Mobile Healthcare : 

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.   

Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Houston, TX. June 16, 2025: Harris County ESD 11 Mobile Healthcare’s Chief Operating Officer Kevin Nutt was the incident commander during two devastating back-to-back storms last July, “Hurricane Beryl and the straight-line wind storm, the Derecho, wiped out trees, power, and left large numbers of the medically fragile without Oxygen, access to Dialysis clinics and crucial medication.  This year, we want to remind folks who depend on energy-consuming medical equipment and their caregivers to pre-prepare as much as possible for natural disasters,” says Nutt.

Recently, Fox Morning News reporter Ruben Dominguez interviewed Nutt live on the air at the Harris County ESD 11 deployment center about how best folks can prepare ahead of time.  Ruben asked what kinds of first aid items the medically dependent, their caregivers, and all of us should have prepared in our hurricane supply kits.

“I would recommend a quick trauma kit, some wound wash, some triangular bandages if you break an arm, some gauze, some quick clot, and a tourniquet to stop the bleed. We have some burn sheets because people could potentially get burned, and some cold packs. Cold packs are great for hematomas and small injuries like that.”

Watch the full interview here:

About Harris County ESD 11 Mobile Healthcare:

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction, and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.  

Contact: Miranda Sevcik, ESD 11 Public Information Officer 346-226-8808 

Spring, TX June 2, 2025: Cooking is the number one cause of house fires in Harris County, and it is estimated that in thousands of these fires reported each year, an animal is living in the home when the fire begins.  Often, these animals are difficult to locate after a fire breaks out, as they often hide underneath beds or in closets.  Many pets don’t know how to escape a burning structure safely, so they inhale more smoke than humans, which often leads to their deaths.  

“That’s why specially designed pet Oxygen masks are essential tools in rescue efforts,” says Jordan Anderson, Interim CEO at Harris County ESD 11.  “Without these masks specifically designed for the faces of cats and dogs delivering lifesaving Oxygen to animals exposed to smoke inhalation, people could lose treasured members of their family.” 

It is estimated that 66% of U.S. households own at least one pet. That equates to 86.9 million pets (minimum) that deserve lifesaving Oxygen in the event of a home fire or catastrophe.  

About Harris County ESD 11 Mobile Healthcare  

Harris County ESD 11 Mobile Healthcare covers a 177 square mile area of northern Harris County with over 700,000 residents, the largest Emergency Service District in the state of Texas.  Harris County ESD 11 receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction, and quality of care. The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work. 

Austin, Texas – May 27, 2025 – Texas Comptroller Glenn Hegar announces Harris County ESD 11 is the latest local government entity to achieve a Transparency Star as recognition of excellence in Traditional Finances.

Transparency Stars recognizes local government entities that provide easy online access to important financial data. The Comptroller’s office launched the Transparency Stars program in March 2016 to recognize cities, counties, and school districts making important strides toward greater government transparency.

“Harris County ESD 11 has shown a continued commitment to providing taxpayers with a clear and meaningful analysis of its financial data. This effort achieves the goals set by my office’s Transparency Stars program,” Comptroller Hegar said. “I am pleased to recognize Harris County ESD 11 for going above and beyond in its transparency efforts and being awarded for receiving the Traditional Finances Transparency Star.”

Harris County ESD 11 Chief Financial Officer Tony Farmer says recognition like this for the District’s continuing efforts to provide clear, accountable, and transparent information about how taxpayer money is being spent is satisfying.

“It’s not enough to spend money wisely,” says Farmer. “It’s about making it easy for community members to stay informed about where their money is going. This collaboration allows us to take care of the public while also remaining accountable.”

About Harris County ESD 11 Mobile Healthcare
Harris County ESD 11 Mobile Healthcare covers a 177-square-mile area of northern Harris County with over 700,000 residents, making it the largest Emergency Service District in the state of Texas. ESD 11 Mobile Healthcare receives over 65,000 calls a year and consistently ranks among the best EMS services in the country for speed of response, patient satisfaction, and quality of care.

The Harris County Emergency Services District 11 Communication Center, known as Control, is recognized as an ACE Accredited Center of Excellence by the International Academies of Emergency Dispatch. This prestigious designation highlights our commitment to excellence in emergency dispatch services. As an ACE-accredited agency, we enjoy increased visibility in community service, enhanced support in litigation and liability management, and improved recruitment and retention, affirming the value and impact of our team’s work.